Frequently Asked Questions

Explore FAQs for quick answers to common queries about our services and policies.

What services does EzyHelpers provide?

EzyHelpers offers comprehensive household services including housemaids, houseservant staff, babysitters, nannies, cooks, chefs, elderly care, patient care, and nurses, catering to all your domestic help needs.

How do I place a service request?

You can easily request our services by calling our customer care at +91 - 99725 71005 or visiting our website at www.ezyhelpers.com We are available from Monday to Saturday, 10:00 AM to 7:00 PM.

What is the process for hiring domestic help through EzyHelpers?

The process includes placing your requirement, paying the subscription charge, maid profile screening, telephonic and personal interviews, confirming the help, signing the agreement, paying the remaining charge, and then relaxing.

Is there a trial period available?

Yes, we offer a paid trial period to assess the working efficiency and compatibility of the selected help with your environment.

What happens if the help is not suitable during the trial period?

If the help is not suitable during the trial period, it won't count as a replacement. You can request another help once the complete payment is made.

What if the worker leaves mid-month?

We provide up to two replacements for one year from the placement of the first worker at no extra charge if they leave without a valid reason or are unsatisfactory.

How many leaves are allocated to domestic workers?

We suggest 2 leaves for 24-hour services and 2-4 leaves for other services. However, this depends on the agreement between the employer and the help.

Who do I contact for service-related assistance or replacement requests?

For any queries or assistance, call our customer care at +91 - 9972571005. For replacements, email contact@ezyhelpers.com and expect a call back within 24 hours from our replacement team.

5 out of 5 stars on Google Reviews

"I had a fantastic experience with EzyHelpers! They provided us with a full-time maid and gardener, handling all the verification seamlessly. Our maid is wonderful, and thanks to the gardener, our garden has never looked better. Highly recommend their services!"
Andy Smith Avatar - Cleaning X Webflow Template
Bangalore, India
“Amazing service. Initially they took time to find me a good house help, but they were always in contact and updated everything what was going on. They have a 3 days trial period before choosing the house help. The first helper came and did the chores only for a day but EzyHelpers replaced with a new one the next day itself. Thanks to them for providing me a good helper for all my household chores. Would recommend Ezyhelpers for people in Bangalore.”
Sophie Moore Avatar - Cleaning X Webflow Template
Bangalore, India